xbazee believes that gambling should always be an enjoyable, controlled activity. This page outlines the tools, policies, and support resources available to every player who wants to keep their experience safe and within healthy limits.
For the vast majority of our players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh, casino games and cricket betting are a source of entertainment — a way to add excitement to a slow evening or make a favourite sport even more engaging. xbazee is built to support exactly that kind of healthy, recreational relationship with gambling.
We are equally aware that for a small number of people, gambling can become problematic. xbazee takes this reality seriously. We have built a range of practical tools directly into the platform that give every player meaningful control over how, how much, and how long they play.
These tools are not hidden in obscure account menus. They are available to every registered xbazee player at any time, free of charge, and our support team is on hand 24 hours a day, 7 days a week, to help you activate any limit or restriction you need. Responsible gaming is not a footnote at xbazee — it is a core part of how we operate.
Important Notice: Gambling involves financial risk. Only play with money you can afford to lose. If you feel your gambling is no longer under control, please use the tools on this page or contact our support team immediately at [email protected].
| Control Tool | Activation | Takes Effect |
|---|---|---|
| Deposit Limit | Account Settings / Support | Immediately |
| Loss Limit | Account Settings / Support | Immediately |
| Session Time Limit | Account Settings / Support | Immediately |
| Time-Out (cooling-off) | Support request | Within 24 hours |
| Self-Exclusion (short) | Support request | Within 24 hours |
| Self-Exclusion (permanent) | Support request | Within 24 hours |
Every tool listed below is available to all registered xbazee players at no cost. Contact our support team at any time to activate or adjust any of these controls. Reductions take effect immediately; increases are subject to a 72-hour cooling-off period to protect against impulsive decisions.
Set a maximum daily, weekly, or monthly deposit ceiling on your xbazee account. Once your limit is reached, the platform will decline any further top-up attempts until the period resets. Reductions apply instantly; increases require a 72-hour review window so that momentary impulses cannot override your own safeguards. This is the most effective first line of defence against overspending.
A loss limit caps the total amount you are permitted to lose within a defined time period — daily, weekly, or monthly. When your net losses across all games and betting markets reach the threshold you have set, xbazee will automatically suspend your ability to place further wagers for the remainder of that period. Loss limits complement deposit limits by focusing specifically on outcomes rather than inputs.
Set a maximum continuous session length so that xbazee automatically notifies you — and can optionally log you out — when you have been playing for a set number of minutes or hours. Extended uninterrupted sessions are one of the clearest behavioural indicators of problematic gambling. A session time limit encourages regular breaks and keeps your play-time deliberate and time-bounded.
If you feel you need a short break from gambling without committing to a full self-exclusion, the xbazee time-out feature allows you to suspend your account for a period of your choosing — from 24 hours up to several weeks. During a time-out, you will not be able to log in, deposit, or place bets. The account resumes automatically at the end of the period unless you choose to extend it.
Self-exclusion is a formal request to have your xbazee account blocked for a defined minimum period — typically 6 months, 1 year, 2 years, or 5 years — or permanently. During a self-exclusion, you will be prevented from accessing your account, and xbazee will suppress all marketing communications directed at your account. Self-exclusion cannot be reversed before the chosen period has elapsed.
Our dedicated player support team in Bangladesh is reachable around the clock. Whether you want to activate a limit, discuss a concern about your play patterns, or simply talk through your options, our agents are trained in responsible gaming practices and will treat every conversation with complete confidentiality. Reach us at [email protected] at any hour of the day or night.
The following principles reflect how xbazee encourages all players to approach gambling. They are not rules imposed from outside — they are practical guidelines grounded in what genuinely healthy, sustainable gambling looks like for the overwhelming majority of recreational players.
Problem gambling often develops gradually. The signs below are recognised indicators that gambling may be causing harm. If several of these apply to you — or to someone you know — we strongly encourage reaching out for support.
Spending more money on gambling than originally planned, and finding it difficult to stop once you have started.
Borrowing money, selling possessions, or neglecting bills in order to fund gambling activity.
Feeling restless, irritable, or anxious when you try to reduce or stop gambling.
Lying to family members or colleagues about the amount of time or money spent on gambling.
Chasing losses — continuing to play in an attempt to win back money that has already been lost.
Gambling interfering with work, studies, relationships, or daily responsibilities.
Using gambling as a way to escape problems, relieve depression, or manage difficult emotions.
Self-exclusion is one of the most powerful responsible gaming tools available. If you decide that a break — or a permanent exit — from gambling is the right choice for you, xbazee will action your request promptly and without judgement. Follow the steps below.
Send an email to [email protected] with the subject line "Self-Exclusion Request" and include your registered username or mobile number. Our team is available 24 hours a day, 7 days a week, including Eid and public holidays.
Tell us the duration you want: 6 months, 1 year, 2 years, 5 years, or permanent. If you are unsure, our support agents can help you think through the options. There is no minimum commitment required to ask for advice before deciding.
To protect against accidental or third-party self-exclusion requests, xbazee will ask you to confirm your identity via a simple verification step — typically confirming your registered mobile number or answering a security question already set on your account.
Your self-exclusion will be activated within 24 hours of your confirmed request. You will receive a written confirmation. During the exclusion period, you will not be able to log in, deposit, or receive any promotional communications from xbazee.
Permanent Self-Exclusion: A permanent self-exclusion cannot be reversed under any circumstances. Once activated, your account will be closed and your personal data handled in accordance with our Privacy Policy. Any remaining balance will be returned to your registered payment method after standard verification. If you are unsure whether permanent exclusion is right for you, consider starting with a 6-month or 1-year exclusion first.
xbazee's deposit and loss limit system is designed to give players in Bangladesh a practical, frictionless way to stay within a budget they have defined for themselves. Limits can be set in Bangladeshi Taka (BDT) and are enforced in real time across all payment methods — including bKash, Nagad, Rocket, and Upay.
When you set a deposit limit, the platform checks every incoming transaction against your current period's total before it is processed. If the transaction would take you over your chosen ceiling, it will be declined and you will be notified. Partial deposits — up to the remaining allowance — are processed where technically possible.
Limits are tied to your account, not to a specific payment method, so switching from bKash to Nagad will not reset your counter. The limit period (daily, weekly, or monthly) resets at midnight Bangladesh Standard Time (UTC+6) on the relevant calendar boundary.
| Limit Type | Period Options | Minimum | Reduction Wait | Increase Wait |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | ৳500 | Immediate | 72 hours |
| Loss Limit | Daily / Weekly / Monthly | ৳500 | Immediate | 72 hours |
| Session Time Limit | Per session (minutes/hours) | 30 min | Immediate | 72 hours |
| Time-Out | 24 hrs / 1 wk / 1 mo / Custom | 24 hours | Within 24 hrs | Not extendable early |
| Self-Exclusion (temp) | 6 mo / 1 yr / 2 yr / 5 yr | 6 months | Within 24 hrs | Not reversible early |
| Self-Exclusion (perm) | Permanent | Permanent | Within 24 hrs | Irreversible |
All monetary amounts in Bangladeshi Taka (BDT ৳). Times are Bangladesh Standard Time (UTC+6).
xbazee maintains a strict 18+ policy across all products and services. Age verification is conducted as a mandatory part of the account registration and KYC process. Any account found to have been registered by a person under 18 years of age will be permanently suspended and all funds will be handled in accordance with our Terms & Conditions.
Parents and guardians in Bangladesh who are concerned about a minor accessing gambling websites are encouraged to make use of free parental control software. The following steps are recommended for households with children:
A clear-eyed understanding of how gambling works is one of the best safeguards against developing a problematic relationship with it. xbazee is committed to transparency about the following facts:
If gambling is causing you stress, financial difficulty, or relationship problems, the most important step is to talk to someone. xbazee's support team is a confidential first point of contact, and we can guide you toward additional resources and activate any account restrictions you need.
Our responsible gaming support agents are available 24 hours a day, 7 days a week. Contact us at [email protected] and include "Responsible Gaming" in your subject line. All communications are treated with strict confidentiality. We can activate limits, initiate self-exclusion, or simply provide a listening ear — with no judgement.
Speaking honestly with a family member, close friend, or trusted colleague about your gambling habits can be a powerful first step. People who know you well are often the first to notice warning signs, and sharing the burden of a problem can reduce the anxiety that sometimes drives compulsive behaviour. You do not need to manage this alone.
Problem gambling is a recognised behavioural condition with effective professional treatments available. If you believe your gambling has moved beyond recreational play, we encourage you to consult a qualified mental health professional or counsellor. Cognitive behavioural therapy (CBT) has a strong evidence base for treating gambling disorder. Your GP or a community health clinic can provide a referral.
When you are ready to enjoy cricket betting, live casino, and slots in a controlled, responsible way, xbazee is here. Explore our games, check our latest offers, or log in to manage your account limits.